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Delivery Information

PHILIPPINESFOOD use the services of " KURONEKO" as our carrier in any parts of Japan. Payment is a cash on delivery basis (COD). In case that nobody will receive the goods, the delivery man will leave a notice stating the number of the delivery (DEMPYO) and their telephone number, you may contact the KURONEKO for the rescheduling of the delivery. If you have any questions feel free to contact us.



Purchases made before 12:00 will be dispatch on the same day and you will receive it depending on how far is your location from us (it is stated below). Orders made after 12:00 will be send on the following day. In certain circumstances such as, bad weathers, holidays and traffic jams.. you may occur delay of receiving your goods. Please indicate the time you want to receive the goods, otherwise it will automatically deliver in the morning.

Orders made after 12:00 on sundays will be send on tuesday (we are closed on mondays).


We are using 45cm x 30cm x 30cm box for cold/frozen products and can only weigh maximum of 15 kilos. However extra box is needed, additional 850 yen will be charged on you account. Cold/Frozen products have extra fee of 610 yen.

For dry we are using 60cm x 40cm x 45cm box maximum weight of 25 kilos.

Below is the place and their corresponding delivery fee.




Hokkaido ¥2,000 2 Days
Akita, Aomori, Iwate, Fukushima, Miyagi, Yamagata ¥1,580 2 Days
Chiba, Ibaraki, Gunma, Kanagawa, Saitama, Tochigi, Tóquio, Yamanashi ¥1,370 1 Day
Aichi, Gifu, Mie, Shizuoka ¥1,270 1 Day
Fukui, Ishikawa, Toyama ¥1,370 1 Day
Nagano, Niigata ¥1,370 1 Day
Hyogo, Kyoto, Nara, Osaka, Shiga, Wakayama ¥1,270 1 Day
Hiroshima, Okayama, Shimane, Tottori, Yamaguchi ¥1,270 1 Day
Ehime, Kagawa, Kochi, Tokushima ¥1,370 1 Day
Fukuoka, Kagoshima, Kumamoto, Miyazaki, Nagasaki, Oita, Saga ¥1,480 1 Day
Okinawa ¥2,700 3 Days